Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

When you voluntarily submit information, such as when you:

• Fill out a contact form
• Request a quote
• Schedule a service
• Upload project materials
• Sign a contract
• Make a payment

This may include:

• Full name
• Email address
• Phone number
• Business name
• Billing address
• Payment information (handled securely via our processors; we do not store full credit card numbers)

1.2 Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Cookies and tracking technologies
• Pages visited and activity logs

This helps us improve user experience and site performance.

1.3 Payment Information

Payments are processed securely using third-party payment providers such as Stripe, PayPal, or similar. Studio Jo Web Design does not store complete credit card information on our servers.

2. How We Use Your Information

We use collected information for purposes including:

• To deliver, operate, and manage your website or service package
• To communicate with you regarding projects, invoices, and support
• To process payments and send receipts
• To improve the functionality and performance of our Site
• To provide marketing materials or updates (with your consent)
• To comply with legal requirements

We do not sell personal information to third parties.

3. Sharing Your Information

We may share your information with:

3.1 Service Providers

Vetted third-party partners who assist with:

• Hosting
• Email delivery
• Payment processing
• Analytics
• Subcontracted design or development work (when relevant)

These parties only receive information necessary to perform their services.

3.2 Legal Compliance

We may disclose information if required by:

• Law
• Court order
• Government request
• To protect our company, clients, and legal rights

Studio Jo Web Design does not share personal data with advertisers or data brokers.

4. Cookies & Tracking Technologies

We may use cookies, pixels, or similar technologies to:

• Keep you logged in
• Track site performance
• Analyze user behavior
• Improve design and content

You can disable cookies through your browser settings, though some site features may not function properly.

5. Data Security

We take reasonable technical and organizational measures to safeguard your information, including:

• SSL encryption
• Secure hosting
• Limited employee access
• Payment processing through PCI-compliant services

However, no method of transmission over the internet is 100% secure. By using our Site, you acknowledge these risks.

6. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your information
• Opt-out of marketing emails
• Withdraw consent

To exercise your rights, email us at sheri@studiojodesigns.com

7. Retention of Information

We retain personal information only as long as needed to:

• Fulfill services
• Comply with legal obligations
• Resolve disputes
• Maintain accurate financial and business records

8. Links to Third-Party Websites

Our Site may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

This Site is not intended for individuals under 13. We do not knowingly collect information from children.

If you believe we may have collected data from a minor, contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updated versions will be posted with a new "Last Updated" date. Continued use of the Site means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or the handling of your personal information, please contact: